Coaching 101-Who I Am, and What I Do

I would like to take the time to state the obvious. If you are new to this site, however, it might not be very obvious. I want to briefly explain what I do as a personal and business coach.

I work professionally with business leaders who want more. They want more for themselves. They want more for their staff. They want more for their customers, for their bank account, and for their community. What is this more? You tell me, and I will help you get there.

Why business leaders need my services:  Business owners and leaders in the workplace face constant pressure from many sides. They are pressured by customers, vendors, staff, investors, and their superiors. Quite simply, most business leaders are overworked, and therefore are unable to enjoy their chosen profession anymore.

What do I do: In simple terms, I help business leaders and individuals view their lives through a larger pair of glasses. I help them put the many various struggles and aspects of life into perspective. I advise people on how to think strategically and proactively, rather than constantly operating in “crisis mode.” Additionally, I guide leaders in the hiring process, helping them place the right individuals into positions where they will shine.

Hardy Hasenfuss,  Personal and Business Coach

Focus Pocus

Are you focusing on the right things in your business? Is it PCP?
If not, are you working harder and harder and making less and less progress?

PCP =  People + Customers + Profit

With the right people in the right jobs, properly trained and inspired by a clear vision and a caring
culture, you can provide exceptional service to your customers consistently day in and day out. Your
customers will become raving fans of your people and your business, will come back time and again, will refer others to your business at great rates, and will never leave you to someone who undercuts your price by a few cents.

You can be sure this kind of business and environment easily attracts new customers, and your
employees will tell their friends about this great workplace. Job applicants will line up at your door step, and you will be in the enviable position to choose the best and the brightest, and those with the best and most positive attitude. You will unlock the creativity among your employees to bring about ideas for new products, improved service, attracting even more business and yielding greater profits.

Is this Utopia or wishful thinking? Hardly.  The most progressive and successful businesses are practicing this kind of business model now. And they add one other factor:  Making a difference in their community and in the greater world. They are practicing environmentally sound and progressive methods for saving precious resources and leaving the least negative footprint.

Hardy Hasenfuss

Taking a Business Partnership from “Average” to “Great”

What does “Average” look like?  - The “Before”.
There is probably no huge obvious  issue and pain. They say: “We get along just fine”, but true “friendship” is missing. Enthusiasm for the business and partnership is not great. The partners overlook small irritants, rather than stirring the pot. Small “stuff” accumulates.  The communication functions ok, but they are not listening to each other at a deep level, and neither one is being fully heard. The inspired collaboration is missing. “We do what needs to be done”. The partners work mostly “IN” the business, rarely “ON” the relationship and the business. Business growth and profitability is ok, but not great. The business is average, not the industry leader. Few employees are truly inspired and fully engaged. Job applicants are not lining up at the gates.

The “After”:
Partners begin to listen to each other in a new way. They communicate fully, holding back nothing. The partners are getting to know each other in a new way, using professional Personality Profiles. They are working on updating old agreements and arrive at new agreements and commitments, using a Team Charter Process™. They employ periodic impartial mentoring help for maintaining and growing this NEW state of the relationship.

Results:
There is a sense of new vitality in the business with increased enthusiasm among the partners, staff and customers. Increased Trust is felt and the sense of “friendship” has been enhanced. The organization experiences accelerated business growth and profitability. Challenges are handled with greater ease and are resolved more quickly.